Shipping policy
SHIPPING POLICY
Effective Date: 25.01.2025
Welcome to jacqcroninartist.com! This Shipping Policy outlines the details of how we deliver your orders across Australia.
PROCESSING TIME
- All orders are processed within 1-3 business days.
- Orders are not processed or shipped on weekends or public holidays.
- In case of delays due to high order volumes or unforeseen circumstances, we will notify you via email promptly.
SHIPPING RATES & DELIVERY TIMES
We currently ship within Australia only. Shipping rates are calculated at checkout and vary based on the size and weight of your order.
- Standard Shipping:
- Flat Rate: $10
- Estimated Delivery: 3-7 business days
- Express Shipping:
- Flat Rate: $15
- Estimated Delivery: 1-3 business days
FREE SHIPPING
Enjoy free standard shipping on all orders over $300
SHIPPING PARTNERS
We use trusted carriers, including Australia Post and other reputable courier services, to ensure your artwork arrives safely and on time.
ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.
DAMAGED OR LOST ITEMS
We take great care in packaging your order. If your item arrives damaged or is lost during shipping, please contact us at hello@jacqcroninartist.com within 7 days of delivery to arrange a replacement or refund.
QUESTIONS?
If you have any questions about our shipping policy, please contact us at:
Email: hello@jacqcroninartist.com
Thank you for supporting jacqcroninartist.com!