Privacy policy

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.jacqcroninartist.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse, we collect information about the web pages or products you view, referral sources (such as websites or search terms), and how you interact with the Site. This automatically collected data is referred to as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that may include an anonymous unique identifier. You can learn more about cookies and how to disable them at www.allaboutcookies.org.
  • Log Files: Track actions on the Site, collecting your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record your browsing behavior on the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, such as your:

  • Name
  • Billing and shipping addresses
  • Payment information (e.g., credit card details or PayPal account)
  • Email address
  • Phone number

Other Information

We may also collect information you provide directly, such as details submitted through forms, email communications, or offline interactions (e.g., at workshops or art events).

Note: By using the Site, you agree that we collect and use this data in accordance with this Privacy Policy.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information collected for the following purposes:

Order Information

  • To process and fulfill your orders (including payment processing, shipping arrangements, and providing invoices or order confirmations).
  • To communicate with you regarding your order or inquiries.
  • To screen orders for potential risk or fraud.
  • To provide you with updates, promotions, or information about new products or services, where permitted by your preferences.

Device Information

  • To identify potential risks or fraud (e.g., by analyzing IP addresses).
  • To improve and optimize the Site (e.g., by generating analytics on how customers browse and interact with the Site).
  • To evaluate and improve the effectiveness of marketing and advertising campaigns.

We will not use your personal information for any purpose unrelated to these stated uses unless required by law or with your explicit consent.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to support our operations:

We may also disclose personal information:

  • To comply with legal obligations or respond to lawful requests (e.g., subpoenas or search warrants).
  • To protect our rights, property, or safety.

BEHAVIORAL ADVERTISING

We may use your personal information to deliver targeted advertisements or marketing content tailored to your interests. For more information on targeted advertising and how to opt out, visit the following links:

To opt out of some advertising services, visit the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info.

DO NOT TRACK

Please note that we do not alter our Site’s data collection or usage practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS

For Australian Residents

Under the Australian Privacy Principles, you have the right to access, update, or request the deletion of personal information we hold about you. To exercise these rights, contact us at jacq@jmocreative.com.

For European Residents

You have the right to access, correct, or delete your personal information, as well as the right to data portability. Additionally, your information will be transferred outside Europe (e.g., to Australia, Canada, or the U.S.), as needed to fulfill contracts or other legitimate business purposes.

DATA RETENTION

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

CHANGES

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date.

MINORS

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

CONTACT US

For questions, concerns, or to make a complaint, please contact us by email or mail:

Jacq Cronin Artist
[Re: Privacy Compliance Officer]
24 Lancewood St, Algester, QLD 4115, Australia
Email: hello@jacqcroninartist.com